Consumer Health Data Privacy Policy

This policy explains how Aurenza Health, LLC ("Aurenza," "we," "us") collects, uses, and shares consumer health data. It applies in addition to our Privacy Policy and is written to meet the Washington My Health My Data Act and Nevada's consumer health data law (SB 370).

1. Who We Are

Aurenza coordinates and manages programs for adults considering regenerative medicine. Aurenza is not a healthcare provider and is not a HIPAA covered entity, so HIPAA may not apply to the information you share with us. We protect your health information under this policy and applicable state law. The clinical facilities and physicians who review your case have their own legal obligations for the records they keep.

2. Consumer Health Data We Collect

Your name, email address, and phone number, linked to your interest in a program. Whether you are willing to travel to Mexico. Whether you are willing to pay out of pocket. Whether you have a chronic pain condition or chronic illness, which is required for a case review. With your consent, your medical records, intake form answers, and any other health information you choose to send us.

3. Why We Collect It and How We Use It

We use this information to review your case, decide whether to coordinate a physician review, contact you about your inquiry, and coordinate your consultation and program.

4. Where It Comes From

We collect consumer health data directly from you, through our forms, calls, texts, emails, and documents you send us. We do not buy consumer health data.

5. Who We Share It With

Clinical facilities and physicians in Mexico, for review of your case, only with your consent. Service providers that host our website and process our forms, only to provide those services to us. Advertising and analytics tools run on our website, including Meta and Google; these tools collect browsing information, and we do not intentionally send them health information. We may also disclose information when the law requires it. We do not sell consumer health data.

6. Your Rights

You can ask to confirm whether we collect, share, or sell your consumer health data, to access it, and to get a list of the third parties and affiliates we have shared it with or sold it to, with their contact details. You can ask us to delete it, including from archives and backups. You can withdraw your consent at any time. We respond within 45 days, and we may extend once by 45 more days if reasonably necessary, with notice. We will not treat you differently for using these rights.

7. How to Make a Request

Use the privacy request form at aurenzahealth.com/privacy-policy#privacy-request, or email info@aurenzahealth.com with the subject "Attn: Privacy Data." We may ask for information to verify your identity.

8. How to Appeal

If we deny your request, you can appeal by replying to our decision with the word "Appeal" in the subject line. We will respond to your appeal in writing within 45 days. If your appeal is denied, you can contact the Washington State Attorney General or the Nevada Attorney General.

9. Contact

Aurenza Health, LLC, Attn: Privacy, 591 Camino De La Reina, Suite 810, San Diego, CA 92108. Email: info@aurenzahealth.com. Phone: +1 619-257-5256.